Lack Of Lab Visibility

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Every time we talk to someone (SQA, Customer Support, Engineering) who works with shared computer lab equipment, they all share the same frustration that we have: figuring out which equipment is in use and which is available. If something is being used, when will it next be free?

We have wasted hundreds of hours reconfiguring systems because Suzie went on vacation while she was in the middle of running some tests, and Ted came along, asked around, and figured no one was using it, so he took over the system for his own use. Of course, when Suzie returned from vacation, she had to start all over again.

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